We list most common colors already, you can place an order on your favorite colors directly.
If your colors are not listed, please place the order on the similar colors, after the order is paid, send us you custom color swatch image by email to beetrims@gmail.com, with your order confirmation numbers, we will customize a color dye to dye the color on the pampas grass.

A tall and long pampas grass stem is fragile, it is unrecoverable if the stem broke during delivery. The detachable solution is to cut the stem into two pieces and attached with clear tube connector to the stem. The stems will be attached back to the original size, you won't be able to tell any difference.
For international shipping, we can not send a package size is more than 24"/60cm. Only for bulk order with more than 200 stems pampas grass we can ship with a large and long carton box.

No, not at all. The pampas grass go through a process of dyeing which involves water boiling and bleaching, no seed can survive in the process.

It is Make-to-Order product, order processing takes 3 days, in most cases we ship by standard shipping for small package, delivery takes about 10-18 days worldwide; If you have urgent orders, you can use expedited delivery, which will take about 5-7 days delivery only, not includes the order processing time.
We recommend to place the order at least 20 days priors to the event date.

Yes, we accept return and refund, please contact us within 30 days after you receive the package. The product mosst not be used and good for resell, please contact us for the return and refund instruction if you decide to return the package.

Yes! Wholesale minimium order quantity is 200 stems, they will be shipped in original sizes, or in detachable stems package if you prefer to; Welcome distributors worldwide, for more details, please send email to inquire.